1. Introduction: Auto Gallery Spa Repair we values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or submit information via our website www.autogallerysparepair.com.

2. Jurisdiction: We are based in Chicago, Illinois, and we comply with U.S. federal law and the Illinois Personal Information Protection Act (PIPA), as applicable. If you reside outside Illinois, please note that your information will be processed in the United States.

3. Information We Collect: We collect the following personal data directly via our Site’s contact forms: (NameS, Email address, Phone number)

4. How We Collect Information: All data is collected when you voluntarily submit it to us through the Site’s contact or service request forms. We do not automatically collect personal data via cookies or tracking scripts.

5. Use of Your Information: We use your personal data for the following purposes:
Order Fulfillment: Scheduling repairs, communicating about appointments, and providing service updates.
Marketing Communications: Sending promotional emails or special offers, only if you have opted in.
Analytics: Aggregating submission data to improve our Site and services.
Customer Support: Responding to your inquiries and requests.

6. Sharing Your Information: We may share your personal data with:
Service Providers: Third parties (e.g., email hosts, CRM platforms) who process data on our behalf.
Legal Authorities: To comply with legal obligations, court orders, or defend legal rights.
We do not sell or rent your personal data to third parties for their own marketing purposes.

7. Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. Typically:
Marketing opt-in data → up to 3 years or until you unsubscribe.Service-related communications → up to 7 years for record-keeping.

8. Your Rights:
Under applicable law, you have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Delete your data (subject to retention obligations).
Portability to receive your data in a structured, machine-readable format.
Opt-Out of marketing communications at any time.
To exercise any of these rights, please contact us at the address below.

9. Security: We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission is 100% secure; please use discretion when sharing sensitive data.

10. Children’s Privacy: Our Site is not directed at children under the age of 13. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy: We may update this Policy at any time. When we do, we will revise the “Effective Date” above and post the new Policy on our Site. Your continued use of the Site after changes constitutes acceptance of the updated Policy.

12. Contact Us: If you have questions or wish to exercise your rights, please reach out:
Email: office@autogallerysparepair.com
Phone number: (847)920-7555
Thank you for trusting Auto Gallery Spa Repair with your personal information. We’re committed to protecting your privacy and providing transparent practices.